What has the NUT ever done for us?

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Lewisham have a set of categories for casework. I have analysed 2008 using these categories.

Not all calls fit in - my favourite to date is the man who called to say his wheelie bin hadn't been emptied. I thought he had the wrong number. He thought I had the wrong number.

Categories of casework 2008
Allegations 3
Bullying 45
Capability 9
Collective Pay 42
Disciplinary 9
Grievance 3
Health & Safety 6
Ill-Health 42
Individual Pay 12
Leave 15
Legal Advice 9
Observations 3
Ofsted 3
P Management 3
Pensions 0
Pupil Behaviour 6
QTS 0
Redundancy 27
UPS 9
Workload 9
None of these 49
Total 304